NHTSA Complaint #10701957 — 2014 JEEP CHEROKEE

MY FAMILY AND I WERE AT AN INTERSECTION GOING SOUTH MAKING A RIGHT TURN ONTO A BIG STREET. AS MY HUSBAND ACCELERATED, THE CAR WOULD NOT RESPOND, IT WOULD NOT MOVE, IT JOLTED VERY STRONG BUT WOULD NOT ACCELERATE. THERE WAS A MESSAGE FLASHING ON THE CONSOLE SOMETHING LIKE SHIFT TO P THEN TO D, AND THE CHECK ENGINE LIGHT, THE (P)! LIGHT AND BRAKE LIGHT TURNED ON. AS WE WERE STUCK IN THE INTERSECTION MY HUSBAND TURNED THE CAR OFF AND TURNED IT BACK ON BUT IT WOULD NOT ACCELERATE, HE PUT IT IN REVERSE AND WAS ABLE TO MOVE THE CAR VERY SLOWLY OUT OF THE INTERSECTION. IS WAS A SUNDAY MORNING, WE HAD TO WAIT OVER AN HOUR TO HAVE JEEP ROADSIDE SEND A TOW TRUCK. THE CAR WAS AT A DEALER FOR 2 WEEKS, TRANSMISSION WAS REPLACED. JUST GOT IT BACK BUT IT STILL JERKS WHEN SHIFTING GEARS AND SLOW TO RESPOND WHEN YOU ARE AT A STOP AND ACCELERATE. I DON'T FEEL SAFE IN THE CAR AS ITS UNPREDICTABLE, YOU DON'T KNOW WHEN THE TRANSMISSION WILL GIVE OUT. THIS WAS THE SECOND TIME THIS HAPPENED TO US. THE FIRST WAS ABOUT 7 MONTHS AFTER WE BOUGHT THE CAR, AND THE SECOND TIME WAS ABOUT 2 AND HALF MONTHS AFTER THE FIRST TIME. *TR