NHTSA Complaint #10701723 — 2014 JEEP CHEROKEE

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10701723
Vehicle	2014 JEEP CHEROKEE
Component	AIR BAGS
Date of Incident	March 10, 2015
Date Filed	March 25, 2015
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

REPROGRAM OCCUPANT RESTRAINT CONTROL MODULE- I GOT A SAFETY RECALL NOTICE AND CONTACTED THE SERVICE DEPARTMENT AT INTERSTATE DODGE IN WEST MONROE AND THE LADY SAID THAT THE COMPUTERS WERE DOWN AND SHE TOOK MY NAME AND NUMBER AND SHE WOULD CALL ME WHEN THE COMPUTERS COME BACK UP. WELL THAT WAS ON MARCH 10,2015 AND TODAY IS MARCH 25,2015 AND NO ONE HAS YET TO CALL ME. THIS IS NOT THE ONLY PROBLEM WITH MY VEHICLE I BELIEVE THERE ARE TWO OTHER RECALLS THAT NEED ATTENTION. I KNOW EVERYONE IS BUSY BUT I DON'T WANT MY VEHICLE TO HAVE MECHANICAL PROBLEMS AND THEN I'M STUCK OUT IN NO MANS LAND AND THIS IS MY ONLY MEANS OF TRANSPORTATION SO I NEED MY VEHICLE TO GO TO WORK. I HOPE YOU CAN HELP ME TO GET A HOLE OF THIS DEALERSHIP AND HAVE THEM CONTACT ME. *TR

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