NHTSA Complaint #11663703 — 2014 JEEP CHEROKEE

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11663703
Vehicle	2014 JEEP CHEROKEE
Component	AIR BAGS
Date of Incident	May 8, 2025
Date Filed	May 29, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

Started the vehicle and before we could put it in gear, the airbags in the back seat deployed. I contacted Jeep Customer Service and was given case # 93132151 and they had it towed to the nearest dealership for diagnosis. Then Jeep refused to pay the diagnostic fee and the dealership won’t do the diagnosis. Our fear is that the vehicle is unsafe to drive as the front airbags could now go off.

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