NHTSA Complaint #10701677 — 2005 JEEP GRAND CHEROKEE

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Complaint Details

ODI Number	10701677
Vehicle	2005 JEEP GRAND CHEROKEE
Component	STRUCTURE:BODY:DOOR
Date of Incident	March 25, 2013
Date Filed	March 25, 2015
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INSTRUMENTAL PANEL, INTERIOR, AND EXTERIOR LIGHTING FAILED. THE FAILURES OCCURRED INTERMITTENTLY. IN ADDITION, THE VEHICLE STALLED. THE CONTACT ALSO MENTIONED THAT THE INTERIOR PASSENGER AND BOTH REAR DOOR HANDLES FRACTURED AND DETACHED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SHIFTING CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL APPROXIMATELY SEPTEMBER 2015. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.

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