NHTSA Complaint #11701189 — 2005 JEEP GRAND CHEROKEE

The contact owns a 2005 Jeep Grand Cherokee. The contact stated while driving 35–40 MPH, the engine seized. No warning lights were illuminated. The vehicle was able to restart after several attempts. The contact stated that the failure had occurred several times, including three times while driving to the dealer. The contact referenced NHTSA Campaign Number: 14V438000 (Electrical System) which was associated with the VIN. The vehicle was taken to the dealer, where the contact was informed that the recall repair might not be able to be performed because of the age of the vehicle. In addition, the contact was informed that if the repair was approved by the manufacturer, the labor fee might be at the owner's expense. The contact was informed that the manufacturer needed to approve the repair. The vehicle was not repaired. The dealer made the manufacturer aware of the failure. The failure mileage was approximately 184,111.