NHTSA Complaint #10701587 — 2010 BUICK ENCLAVE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10701587
Vehicle	2010 BUICK ENCLAVE
Component	STEERING
Date of Incident	July 1, 2014
Date Filed	June 3, 2015
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

2010 BUICK ENCLAVE. CONSUMER WRITES IN REGARDS TO VEHICLE POWER STEERING PROBLEMS. *SMD THE CONSUMER STATED AS HIS WAS DRIVING, THE STEERING LOCKED UP WHILE MANEUVERING IN A SHOPPING PARKING LOT. THE DEALER GAVE THE CONSUMER AN ESTIMATE OF $1200.00 TO REPLACE THE POWER STEERING PUMP AND RACK AND PINION. THE CONSUMER WENT TO A REPAIR SHOP AND HAD THE REPAIRS DONE FOR $861.55. SOON AFTERWARDS, THE CONSUMER RECEIVED A RECALL NOTICE, WHICH STATED HE WOULD BE REIMBURSED SINCE THE REPAIRS HAD BEEN DONE. GM ONLY REIMBURSED THE CONSUMER $258.43 OF THE $861.55 REPAIR. *JB

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