NHTSA Complaint #10701147 — 2014 KEYSTONE MONTANA

MY RV HAS A SET OF FOLDING STEPS FOR ENTRY. THERE ARE 4 STEPS. THE TOP LEFT RIVET IS ALL BUT PULLED OUT. THEY ARE UNSAFE FOR USE, HAVE A LOT OF FLEX WHEN USED AND REQUIRE THE PLACEMENT OF CONCRETE BLOCKS UNDER THEM TO BE USED SAFELY. KEYSTONE HAS A RECALL ON QUAD STEPS. #15-224. MY DATE OF MANUFACTURE FALLS IN THE MIDDLE OF THE DATE RANGE OF THIS DEFECT RECALL. WHEN I CALLED KEYSTONE I AM TOLD THERE IS NO RECALL FOR MY VIN NUMBER. MY STEPS HAVE THE EXACT SAME DEFECT. KEYSTONE REFUSED ANY ASSISTANCE. PICTURES HERE: HTTP://I143.PHOTOBUCKET.COM/ALBUMS/R139/JLB27537/2014%20MONTANA%203150RL/14%20KEYSTONE%20MONTANA%20ENTRY%20STEPS%20001_ZPSM2CUV4QL.JPG HTTP://I143.PHOTOBUCKET.COM/ALBUMS/R139/JLB27537/2014%20MONTANA%203150RL/14%20KEYSTONE%20MONTANA%20ENTRY%20STEPS%20002_ZPSRHKP4F2Z.JPG. *TR