NHTSA Complaint #10692688 — 2014 KEYSTONE MONTANA

WITHIN 3 MONTHS OF PURCHASING A NEW KEYSTONE MONTANA 5TH WHEEL THE REAR FIRE EMERGENCY WINDOW LATCH BROKE. IN ORDER TO CONTINUE USING THE 5TH WHEEL THE WINDOW HAD TO BE SECURED SHUT WITH WIRE TIES. THIS EMERGENCY WINDOW IS ONE OF ONLY THREE FIRE EXITS FROM THE TRAILER. IT IS THE ONLY FIRE EXIT IN THE REAR EXTRA LIVING QUARTERS. IT HAS BEEN OVER A YEAR WITH THIS PART ON "BACK ORDER". NOW I AM TOLD THEY NO LONGER PRODUCE THIS PART AND KEYSTONE RV DOES NOT SEEM TO WANT TO FIX IT AT ALL. I HAVE READ ON THE INTERNET THAT THERE ARE HUNDREDS AND HUNDREDS OF THESE FAULTY EMERGENCY WINDOW LATCHES THAT HAVE BROKEN AND ARE NOT BEING FIXED BY KEYSTONE RV. SOMEONE WILL EVENTUALLY DIE IN A FIRE IF THIS ISSUE IS NOT ADDRESSED! *TR