NHTSA Complaint #10701131 — 2007 SATURN ION

I STARTED THE CAR AND HEARD THE CHIMES AND SAW A MESSAGE APPEAR WHERE THE ODOMETER MILE APPEARS - POWER STEERING. I WAS PARKED IN BETWEEN TWO CARS AND I HAD NO POWER STEERING. IT SEEMED TO GO OUT. THE CAR WAS VERY HARD TO MANEUVER TO BACKUP IN BETWEEN THE TWO CARS AND INTO THE SHOULDER LANE. I WAS CLOSE TO HITTING ONE OF THE PARK CARS. ONCE IN THE SHOULDER LANE I TURN CAR OFF AND RESTARTED THE CAR. THE CAR WENT BACK TO POWER STEERING. I HAD TAKEN THE CAR FOR THE RECALL BACK IN OCTOBER AND THE PROBLEM WAS SUPPOSEDLY FIX WHEN I COMPLAINED THAT ABOVE THE 60 MPH I WAS LOOSING CONTROL OF THE STEERING WHEEL. I CALLED SATURN CUSTOMER SERVICE TODAY AND AT FIRST GAVE ME A NO SAYING THE PROBLEM HAD BEEN FIXED. I EXPLAINED TO THEM THAT THEY WERE DECEIVING THE CUSTOMERS BY PUTTING A QUICK FIX ON THE ISSUE AND NOT COMPLETELY RESOLVING THE ISSUE. ANALOGY OF A BANDAID ON A DEEP WOUND. UNFORTUNATELY, I NEED MY CAR AND NEED TO DRIVE IT BUT I AM SCARED FOR MY FAMILY SAFETY. I AM TAKING IT BACK TOMORROW TO THE DEALERSHIP TO DIAGNOSE THE ISSUE AGAIN. I HOPE THEY MAKE IT RIGHT THIS TIME AROUND. *TR