NHTSA Complaint #10700569 — 2012 TOYOTA AVALON

STRUCTURE:BODY issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number	10700569
Vehicle	2012 TOYOTA AVALON
Component	STRUCTURE:BODY
Date of Incident	September 15, 2014
Date Filed	March 20, 2015
Mileage	15,000 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE TRUNK LID IS NOT SUFFICIENTLY COUNTERBALANCED AND FALLS CLOSED EVEN WHEN RAISED TO ITS UPPER LIMIT. SOMETIMES THE LID WILL NOT OPEN FROM THE INSIDE SWITCH; IT UNLOCKS, BUT DOES NOT OPEN (3 FAILURES). THIS FAILED AT THE DEALERSHIP. THE LID FELL CLOSED, NUMEROUS TIMES, MINOR INJURY TO MY HEAD (1 TIME). TOYOTA TELLS ME NOTHING IS WRONG AND IS FUNCTIONING AS DESIGNED

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