2012 TOYOTA AVALON — Problems, Recalls & Safety Data

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N/A

Safety Rating

35

Owner Complaints

11 Crashes 1 Fire

4

Recalls

ACTIVE RECALL

5

Service Bulletins

0

Investigations

Overview of the 2012 TOYOTA AVALON

The 2012 TOYOTA AVALON has received a total of 35 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 7 recall campaigns affecting this vehicle, covering issues with AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE, SEAT BELTS, AIR BAGS. 5 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Air Bags (6 complaints), Structurebody (5 complaints), and Electrical System (4 complaints).

Recalls for the 2012 TOYOTA AVALON

NHTSA has recorded 7 recalls for the 2012 TOYOTA AVALON, potentially affecting up to 5,390,486 vehicles.

Recall 20V024000 — AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

| 2,891,976 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.

Consequence: In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.

Remedy: Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2,...

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Recall 18V569000 — SEAT BELTS

| 19,354 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota Avalon vehicles. During a vehicle repair, the seat belt inner buckles may have been replaced with parts that may incorrectly tell the air bag management system that the seat belt is always buckled.

Consequence: If the seat belt is falsely interpreted as being buckled, in the event of a crash, the air bags may not deploy appropriately, increasing the risk of injury.

Remedy: Toyota will notify owners, and dealers will test the seat belt assembly to verify that it is properly detecting being unbuckled, replacing the inner seat belt assembly as necessary, free of charge. The recall began September 19, 2018. Owners may...

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Recall 18V569000 — AIR BAGS

| 19,354 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota Avalon vehicles. During a vehicle repair, the seat belt inner buckles may have been replaced with parts that may incorrectly tell the air bag management system that the seat belt is always buckled.

Consequence: If the seat belt is falsely interpreted as being buckled, in the event of a crash, the air bags may not deploy appropriately, increasing the risk of injury.

Remedy: Toyota will notify owners, and dealers will test the seat belt assembly to verify that it is properly detecting being unbuckled, replacing the inner seat belt assembly as necessary, free of charge. The recall began September 19, 2018. Owners may...

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Recall 15V047000 — ELECTRICAL SYSTEM

| 51,495 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2011-2012 Toyota Avalon vehicles manufactured February 9, 2010, to October 22, 2012. In the affected vehicles, the sub-woofer speaker located in the trunk may experience an intermittent electrical short which may cause damage to the integrated circuit (IC) in the audio amplifier. In some cases, the damaged IC may...

Consequence: A constant electrical current flow may cause the sub-woofer to overheat, increasing the risk of fire.

Remedy: Toyota will notify owners, and dealers will replace the audio system amplifier and install a protective cover around the sub-woofer, free of charge. The recall began on July 1,2015. Owners may contact Toyota customer service at 1-888-270-9371.

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Recall 13V442000 — EQUIPMENT:APPLIANCE:AIR CONDITIONER

| 802,769 vehicles affected

Defect: Toyota is recalling certain model year 2012-2013 Avalon, Avalon HV, Venza, Camry, and Camry HV vehicles. In the affected vehicles, the drain hose for the air conditioning condenser may become clogged causing water to accumulate at the bottom of the air conditioning condenser unit housing. The accumulated water may then leak through a seam in the housing onto the air...

Consequence: A short circuit may cause the air bags to become disabled or inadvertently deploy. An inadvertent airbag deployment can increase the risk of injury or the possibility of a crash. An inoperative airbag can increase the risk of injury in a severe crash. The power steering assist could also become inoperable resulting in increased steering effort and can increase the risk of a crash at low speeds.

Remedy: Toyota will notify owners, and dealers will seal the air conditioning condenser unit housing and install a protective cover on the airbag control module, free of charge. The recall began on February 5, 2014. Owners may contact Toyota at 1-800-331-4331.

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Recall 13V442000 — AIR BAGS

| 802,769 vehicles affected

Defect: Toyota is recalling certain model year 2012-2013 Avalon, Avalon HV, Venza, Camry, and Camry HV vehicles. In the affected vehicles, the drain hose for the air conditioning condenser may become clogged causing water to accumulate at the bottom of the air conditioning condenser unit housing. The accumulated water may then leak through a seam in the housing onto the air...

Consequence: A short circuit may cause the air bags to become disabled or inadvertently deploy. An inadvertent airbag deployment can increase the risk of injury or the possibility of a crash. An inoperative airbag can increase the risk of injury in a severe crash. The power steering assist could also become inoperable resulting in increased steering effort and can increase the risk of a crash at low speeds.

Remedy: Toyota will notify owners, and dealers will seal the air conditioning condenser unit housing and install a protective cover on the airbag control module, free of charge. The recall began on February 5, 2014. Owners may contact Toyota at 1-800-331-4331.

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Recall 13V442000 — ELECTRICAL SYSTEM

| 802,769 vehicles affected

Defect: Toyota is recalling certain model year 2012-2013 Avalon, Avalon HV, Venza, Camry, and Camry HV vehicles. In the affected vehicles, the drain hose for the air conditioning condenser may become clogged causing water to accumulate at the bottom of the air conditioning condenser unit housing. The accumulated water may then leak through a seam in the housing onto the air...

Consequence: A short circuit may cause the air bags to become disabled or inadvertently deploy. An inadvertent airbag deployment can increase the risk of injury or the possibility of a crash. An inoperative airbag can increase the risk of injury in a severe crash. The power steering assist could also become inoperable resulting in increased steering effort and can increase the risk of a crash at low speeds.

Remedy: Toyota will notify owners, and dealers will seal the air conditioning condenser unit housing and install a protective cover on the airbag control module, free of charge. The recall began on February 5, 2014. Owners may contact Toyota at 1-800-331-4331.

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Owner Complaints for the 2012 TOYOTA AVALON

35 complaints have been filed with NHTSA for the 2012 TOYOTA AVALON. Below is a breakdown by vehicle component.

Most Recent Complaints

#11520588 | POWER TRAIN | | N/A miles
While entering the highway on ramp, as I accelerated and turned on the left turn signal, the engine stopped. The steering became very hard. I stopped, put the transmission in park and started the engine, with no problems. This is the second time in3 months this has happened when turning to the left, and activating the turn signal. In both cases, the auto headlight dimming warning lite came on. The car is well maintained, and has never been damaged in any way. The weather was clear.
#11460724 | STRUCTURE:INTERIOR PANELS:DASHBOARD | | 50,000 miles
The contact owns a 2012 Toyota Avalon. The contact stated that while it was hot outside, or whenever there was direct sunlight on the dashboard, the dashboard would become very sticky. The contact stated that the glare on the windshield from the reflection of the dashboard made it very difficult to see out the windshield. The contact stated that he contacted the dealer, and manufacturer about the failure, and was informed that previously there was a recall for the failure however, the recall had expired. The contact contacted the NHTSA after researching the failure. The failure mileage was 50,000.
#11449358 | VISIBILITY/WIPER | | N/A miles
There is a rear windshield shade that comes up automatically during a bright or hot day. It has a button to manually bring it up or down also. Just last month the gear inside the shade is broken and it does not come down. If I manually put it down it will come up automatically when driving, causing a loud noise distracting the driver even though, the driver has not pressed the button to pull it up. Now it is stuck in up position causing loud noise when reversing. And the biggest safety issue that I see is the night driving. Since the shade is up and I cannot make it go down, the visibility in the rear view mirror is very poor or nothing. There is no way for the driver to let it stay in the down position and driving on overcast days or night time is a challenge with no visibility of vehicles behind you.
#11322510 | VISIBILITY/WIPER | | 117,000 miles
REAR SUNSCREEN REMAINS IN UP POSITION, WHEN LOWERED IN REVERSE, IT MAKES A LOUD GRINDING NOISE. HAVING TO DRIVE AT NIGHT PRESENTS A PROBLEM WITH VISIBILITY WHEN THE SUNSCREEN REMAINS IN THE UP POSITION.
#11316549 | AIR BAGS | | 71,000 miles Crash 2 Injuries
TL* THE CONTACT OWNED A 2012 TOYOTA AVALON. THE FRONTAL AIRBAGS FAILED TO DEPLOY WHEN AN 18 WHEELER COLLIDED INTO THE VEHICLE WHILE TRAVELLING AT 65 MPH. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE VEHICLE WAS DESTROYED AND THE DRIVER AND PASSENGER WERE HOSPITALIZED WITH SPINAL INJURIES AND BRUISES. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 65 MPH, AN 18 WHEELER STROKE THE VEHICLE IN THE MIDDLE REAR WHEN ATTEMPTING TO SWITCH LANES. NONE OF THE FRONTAL AIR BAGS DEPLOYED. THE POLICE WAS PRESENT AND A REPORT WAS ISSUED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE CONTACT ALSO RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V569000 (AIR BAGS, SEAT BELTS) THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED AND TOTALED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

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Safety Rating for the 2012 TOYOTA AVALON

NHTSA has not yet tested the 2012 TOYOTA AVALON in its New Car Assessment Program.

Technical Service Bulletins for the 2012 TOYOTA AVALON

Toyota Motor Corporation has issued 5 technical service bulletins (TSBs) for the 2012 TOYOTA AVALON. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

WEP ZTY — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage for the Steering Column Telescopic Adjustment Lever Detent Clip in 2005- Certain 2012 Model Year Avalon vehicles.

T-SB-0090-12 Rev — STEERING

This bulletin is now obsolete. Please see T-SB-0147-13

T-SB-0090-12 Rev — STEERING:COLUMN

This bulletin is now obsolete. Please see T-SB-0147-13

T-TT-0222-13 — STEERING:COLUMN

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

T-SB-0090-12 — STEERING

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

NHTSA Investigations for the 2012 TOYOTA AVALON

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the TOYOTA AVALON

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Other TOYOTA Models

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