2016 TOYOTA AVALON — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

33

Owner Complaints

6 Crashes 2 Fires

3

Recalls

ACTIVE RECALL

16

Service Bulletins

0

Investigations

Overview of the 2016 TOYOTA AVALON

The 2016 TOYOTA AVALON has received a total of 33 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 3 recall campaigns affecting this vehicle, covering issues with AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE, AIR BAGS:KNEE BOLSTER, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION. 16 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Unknown Or Other (5 complaints), Air Bags (4 complaints), and Engine (4 complaints).

Recalls for the 2016 TOYOTA AVALON

NHTSA has recorded 3 recalls for the 2016 TOYOTA AVALON, potentially affecting up to 2,950,503 vehicles.

Recall 20V024000 — AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

| 2,891,976 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.

Consequence: In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.

Remedy: Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2,...

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Recall 16V906000 — AIR BAGS:KNEE BOLSTER

| 12 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Avalon, and 2017 Camry vehicles manufactured August 3, 2016, to September 12, 2016. The front passenger knee air bag module may have been attached to the lower instrument panel with incorrect fasteners.

Consequence: If the air bag was installed with incorrect fasteners, the fasteners may become loose over time, affecting the air bag deployment and increasing the risk of injury.

Remedy: Toyota will notify owners, and dealers will inspect the fasteners, and if necessary, replace the instrument panel brace and body bracket and reattach the air bag assembly, free of charge. The recall began on February 8, 2017. Owners may contact...

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Recall 16V215000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

| 58,515 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Avalon and Camry vehicles manufactured November 30, 2015 to March 4, 2016. The occupant classification system (OCS) that activates or deactivates the front passenger seat air bag system may have been improperly calibrated. As a result, the front passenger air bag and the front passenger knee air bag...

Consequence: Air bags that do not deploy as intended during a crash increase the risk of injury.

Remedy: Toyota will notify owners, and dealers will recalibrate the OCS, free of charge. The recall began by May 13, 2016. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is G0J.

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Owner Complaints for the 2016 TOYOTA AVALON

33 complaints have been filed with NHTSA for the 2016 TOYOTA AVALON. Below is a breakdown by vehicle component.

Most Recent Complaints

#11691211 | VISIBILITY:SUN/MOON ROOF ASSEMBLY | | 95,500 miles
The contact owns a 2016 Toyota Avalon. The contact stated that while driving approximately 70 MPH, the sunroof glass shattered. The contact stated that there was no glass inside the vehicle because the sunroof shade was in the closed position. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,500.
The manufacturer is no longer producing OEM windshield that comply with the a DAS features which are now in operable because my windshield will not calibrate after replacement because there is not an OEM windshield available. I have contacted Toyota. I have also searched everywhere in the states for an OEM windshield Toyota has tried to calibrate the replacement which is aftermarket, as well as the Auto Glass installer to no avail. Toyota is no longer manufacturing the OEM windshield which is needed for the safety features to function properly. The car should be recalled for a manufacturer defect.
#11576871 | LANE DEPARTURE: BLIND SPOT DETECTION | | N/A miles
The manufacturer is no longer producing OEM windshield that comply with the a DAS features which are now in operable because my windshield will not calibrate after replacement because there is not an OEM windshield available. I have contacted Toyota. I have also searched everywhere in the states for an OEM windshield Toyota has tried to calibrate the replacement which is aftermarket, as well as the Auto Glass installer to no avail. Toyota is no longer manufacturing the OEM windshield which is needed for the safety features to function properly. The car should be recalled for a manufacturer defect.
#11576871 | UNKNOWN OR OTHER | | N/A miles
The manufacturer is no longer producing OEM windshield that comply with the a DAS features which are now in operable because my windshield will not calibrate after replacement because there is not an OEM windshield available. I have contacted Toyota. I have also searched everywhere in the states for an OEM windshield Toyota has tried to calibrate the replacement which is aftermarket, as well as the Auto Glass installer to no avail. Toyota is no longer manufacturing the OEM windshield which is needed for the safety features to function properly. The car should be recalled for a manufacturer defect.
#11520951 | TIRES | | 84,575 miles
The contact owns a 2016 Toyota Avalon equipped with Cooper Tires, Tire Line: CS5 Ultra Touring, Tire Size: 215/55/R17, DOT Number: U93R1CU1820. The contact stated that while driving at various speeds, the front end of the vehicle was shaking abnormally without warning. The contact took the vehicle to a tire shop and was informed that the tread on the driver’s and passenger’s side tires were separating. The contact's husband drove the vehicle to the original tire shop where the tires were purchased and was offered a store credit for the replacement tires. The manufacturer was not made aware of the failure. The tire was a replacement tire. The tire failure mileage was approximately 6,000, and the vehicle failure mileage was 84,575.

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Safety Rating for the 2016 TOYOTA AVALON

The 2016 TOYOTA AVALON received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★ (4/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2016 TOYOTA AVALON

Toyota Motor Corporation has issued 16 technical service bulletins (TSBs) for the 2016 TOYOTA AVALON. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

T-TT-0578-19 Rev — STEERING

TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering...

T-TT-0437-17 — EQUIPMENT:ELECTRICAL

TT: Some customers may experience greyed out buttons or inactive screens (lockouts) while driving. This is to promote safe driving practices and reduce the amount of distractions while driving. These lockouts can?t be deactivated or defeated through any settings. The following is a list of common lockouts, however, this is...

T-SB-0103-16 — ELECTRICAL SYSTEM:SOFTWARE

TSB: SOME 2016 MODEL YEAR APPLICABLE VEHICLES EQUIPPED WITH ENTUNE™ AUDIO (VERSION 01013E) / ENTUNE™ AUDIO PLUS (VERSION 010156 OR 01015C) / ENTUNE™ PREMIUM AUDIO (VERSION 010171 OR 010170 OR 01017D) MAY EXHIBIT ONE OR MORE OF THE FOLLOWING CONDITIONS: *HEAD UNIT REBOOTING AT A SPECIFIC LOCATION. *ABNORMAL DESTINATION SEARCH...

GST-16R3C-061620 — EQUIPMENT

THIS COMMUNICATION IS INFORMING VEHICLE OWNERS OF A SPECIAL SERVICE CAMPAIGN INITIATED BY GULF STATES TOYOTA, INC. (GST) TO INSPECT AND REPAIR CERTAIN TOYOTA AVALON VEHICLES EQUIPPED WITH A NON-TOYOTA GLASS BREAK SENSOR INSTALLED BY GST WHICH MAY EXPERIENCE AN ABNORMALLY HIGH PARASITIC CURRENT DRAW WHEN THE IGNITION IS OFF....

GST-16R3D-061620 — EQUIPMENT

THIS COMMUNICATION IS INFORMING ALL DEALER PRINCIPALS, GENERAL MANAGERS, SERVICE MANAGERS & PARTS MANAGERS OF A SPECIAL SERVICE CAMPAIGN INITIATED BY GULF STATES TOYOTA, INC. (GST) TO INSPECT AND REPAIR 866 TOYOTA AVALON VEHICLES EQUIPPED WITH A NON-TOYOTA GLASS BREAK SENSOR WHICH MAY EXPERIENCE AN ABNORMALLY HIGH PARASITIC CURRENT DRAW...

T-SB-0109-15 — EQUIPMENT

"TSB: PRE-DELIVERY SERVICE (PDS) IS A CRITICAL STEP IN SATISFYING OUR NEW CAR CUSTOMERS. CUSTOMER FEEDBACK INDICATES THE FOLLOWING AREAS DESERVE SPECIAL ATTENTION WHEN PERFORMING PDS: „H CAREFUL INSPECTION FOR PAINT CHIPS/SCRATCHES AND BODY DENTS/DINGS. „H PROPER OPERATION OF ELECTRICAL ACCESSORIES (INCLUDING INTERIOR LIGHT, CLOCK, AND RADIO RESET). „H INTERIOR...

T-SB-0109-15 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

"TSB: PRE-DELIVERY SERVICE (PDS) IS A CRITICAL STEP IN SATISFYING OUR NEW CAR CUSTOMERS. CUSTOMER FEEDBACK INDICATES THE FOLLOWING AREAS DESERVE SPECIAL ATTENTION WHEN PERFORMING PDS: „H CAREFUL INSPECTION FOR PAINT CHIPS/SCRATCHES AND BODY DENTS/DINGS. „H PROPER OPERATION OF ELECTRICAL ACCESSORIES (INCLUDING INTERIOR LIGHT, CLOCK, AND RADIO RESET). „H INTERIOR...

T-SB-0109-15 — ELECTRICAL SYSTEM

TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and body dents/dings. ? Proper operation of electrical accessories (including interior light, clock, and radio reset). ? Interior...

T-SB-0109-15 — STRUCTURE

TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and body dents/dings. ? Proper operation of electrical accessories (including interior light, clock, and radio reset). ? Interior...

T-SB-0109-15 — EQUIPMENT:MECHANICAL

TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and body dents/dings. ? Proper operation of electrical accessories (including interior light, clock, and radio reset). ? Interior...

Showing 10 of 16 technical service bulletins.

NHTSA Investigations for the 2016 TOYOTA AVALON

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the TOYOTA AVALON

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Other TOYOTA Models

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