NHTSA Complaint #10679893 — 2012 TOYOTA AVALON

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10679893
Vehicle	2012 TOYOTA AVALON
Component	STRUCTURE:BODY
Date of Incident	November 12, 2014
Date Filed	January 30, 2015
Mileage	17,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE TRUNK LID FALLS DOWN EVEN IF LIFTED TO HIGHEST POINT. LID IS NOT SUFFICIENTLY COUNTERBALANCED. IF ON A SLIGHT INCLINE WITH THE NOSE UP, THE LID WILL NOT OPEN. DEALER TELLS ME (ON TWO SEPARATE OCCASIONS) THAT IT IS OPERATING AS DESIGNED. YEAH, RIGHT, DESIGNED TO FALL ON MY HEAD. DEALER REFUSES TO DO ANYTHING SINCE NOTHING IS BROKEN. *TR

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