NHTSA Complaint #10695067 — 2011 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10695067
Vehicle	2011 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	March 16, 2015
Date Filed	March 18, 2015
Mileage	60,101 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

SLOWING DOWN IN MY FORD ESCAPE THE TRANSMISSION INTERMEDIATELY DOWN SHIFTS SO HARD THAT IT SHAKES MY CAR AND MAKES A LOUD NOISE. HAVE BROUGHT TO THE DEALERSHIP 4 TIMES AND ARE NOT ABLE TO DUPLICATE THE INTERMEDIATE PROBLEM. FIRST TIME THEY RESET SOME SORT OF CHIP IN THE TRANSMISSION AND IT HELPED FOR ONLY A SHORT WHILE. IT DOES NOT HAPPEN ALL THE TIME AND IS INTERMEDIATE, THE DEALERSHIP DOES NOT DRIVE IT LONG ENOUGH TO DUPLICATE THE PROBLEM. *TR

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