NHTSA Complaint #10694648 — 2013 FIAT 500E

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10694648
Vehicle	2013 FIAT 500E
Component	FUEL/PROPULSION SYSTEM
Date of Incident	March 8, 2015
Date Filed	March 16, 2015
Mileage	10,679 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHILE SLOWING TO TAKE A RIGHT HAND TURN THE CAR JERKED BACK AND HAD MOVED ITSELF FROM DRIVE TO NEUTRAL. IMMEDIATELY THE "SERVICE ELECTRIC VEHICLE SYSTEM" LIGHT CAME ON AND MADE A LOUD NOISE. I STOPPED, BUT WAS UNABLE TO MOVE THE CAR BACK INTO DRIVE. THE CAR WOULD NOT REVERSE EITHER. ONLY PARK OR NEUTRAL WERE WORKING. I WAS FORCED TO PUT THE CAR IN NEUTRAL AND HAD SOMEONE GET OUT AND PUSH THE CAR SO WE COULD MOVE TO THE SIDE OF THE ROAD. THE CAR WAS TOWED TO FIAT DEALER WHERE THEY INDICATED IT WAS A GLITCH IN THE SOFTWARE AND THAT IT WAS FIXED WITH A SOFTWARE UPDATE "RRT 15-001". EXACTLY ONE WEEK LATER THE SAME INCIDENT HAS OCCURRED, AND THE CAR IS BEING TOWED AGAIN TO THE DEALERSHIP. *TR

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