NHTSA Complaint #10693704 — 2008 SCION XB

I PURCHASED THE SCION XB 2008 NEW AND HAVE HAD ALL OIL CHANGES AND RECOMMENDED SERVICE PERFORMED TIMELY. AT APPROX. 45,000 MILES (BUT AFTER THE 5 YEAR WARRANTY HAD EXPIRED, (I AM A LOW MILEAGE DRIVER) I NOTICED THAT IT HAD CONSUMED TWO QUARTS OF OIL WITHIN AROUND 1500 MILES AFTER THE OIL CHANGE (RECOMMENDED TO PERFORM EVERY 5000 MILES). I HAD AN OIL CHANGE AND TOOK A ROAD TRIP SO THAT I PUT MORE THAN A 1000 MILES ON IT IN ABOUT 10 DAYS, AND WHEN I WAS ON A STEEP INCLINE THE CHECK OIL LIGHT CAME ON. MY MECHANIC SAID IT WAS POSSIBLE THAT THE OIL HAD NOT BEEN FILLED PROPERLY AFTER THE CHANGE AND TOPPED IT OFF. IT WAS LOW AGAIN WHEN I HAD IT CHANGED AT THE 51,000 MARK; AFTER ABOUT 1,500 MILES IT NEEDED TWO QUARTS OF OIL WHICH WAS ADDED. AFTER ANOTHER 1,500 OR SO MILES IT NEEDED ANOTHER TWO QUARTS OF OIL, WHICH I ADDED. I CONTACTED TOYOTA, AND WITHOUT RECITING THE INITIAL RUNAROUND, THEY SET UP AN OIL CONSUMPTION TEST AFTER CONFIRMING IT WAS NOT LEAKING OIL. THE OIL CONSUMPTION TEST IS NOT COMPLETED - IT MAY NOT BE A TRUE REFLECTION OF OIL USAGE AS IT SEEMS TO BE WORSE WHEN DRIVEN A LONG DISTANCE AT ONE TIME WHICH WILL PROBABLY NOT HAPPEN DURING THIS 1,000 MILE CYCLE. I THEN GOT A NOTICE IN THE MAIL THAT THEY HAD A PROGRAM TO REIMBURSE OWNERS FOR THE PARTS (NOT THE LABOR) IF THEY BELIEVED THE VEHICLE MET CERTAIN (UNSPECIFIED) CRITERIA AFTER THE OWNERS HAD THE REPAIRS DONE FOR THE DEFECT WHICH, APPARENTLY, THEY ALREADY KNOW SPECIFICALLY EXISTS AND HOW TO FIX IT. THE NOTICE SAID THEY ARE MAKING AS MANY REPLACEMENT PARTS AS POSSIBLE BEFORE ENCOURAGING US TO GET OUR VEHICLES REPAIRED. MY NUMBERS ARE NOT EXACT BUT THE INFORMATION IS GENERALLY ACCURATE. PLEASE INVESTIGATE THIS AND HAVE A RECALL ISSUED. THANK YOU *TR