NHTSA Complaint #10693018 — 2004 KEYSTONE COUGAR EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Complaint Details

ODI Number	10693018
Vehicle	2004 KEYSTONE COUGAR
Component	EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Date of Incident	March 9, 2015
Date Filed	March 9, 2015
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ID

Consumer Description

I HAVE A 2004 KEYSTONE TRAVEL TRAILER. THE REFRIGERATOR HAS A RECALL FROM DOMETIC. THE RECALL IS TO PREVENT FIRES IF THE REFRIGERATOR LEAKS FLAMMABLE COOLANT INTO THE PROPANE FLAME. MY COOLER HAS STARTED TO LEAK AND IS NO LONGER SAFE TO USE. DOMETIC WILL NOT REPLACE THE FAULTY COOLER. THEIR SOLUTION TO THE PROBLEM (LEAKING COOLERS) IS TO INSTALL A SWITCH THAT TURNS THE FRIDGE OFF IN CASE OF A LEAK. IT DOES NOT FIX THE REAL PROBLEM (THE FAULTY COOLER). THEY WILL NOT EVEN ALLOW ME TO HAVE THE KIT PUT ON UNTIL I PURCHASE A NEW COOLER. PLEASE HELP ME RESOLVE THIS ISSUE WITH DOMETIC. I FEEL THAT DOMETIC NEEDS TO REPLACE THE FAULTY PART. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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