NHTSA Complaint #10263032 — 2004 KEYSTONE COUGAR EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Complaint Details

ODI Number	10263032
Vehicle	2004 KEYSTONE COUGAR
Component	EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Date of Incident	March 4, 2009
Date Filed	March 25, 2009
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

OWN 2004 KEYSTONE / COUGAR 5 TH WHEEL CAMPER, IT HAS A DOMETIC REFRIGATORTHAT HAS BEEN RECALLED. MODEL #RM2652 S/N 32103795. THIS UNIT CAN HAVE FATIGUE CRACK IN THE BOILER TUBE WHICH CAN CAUSE A FIRE. THEY WANT TO INSTALL A PARTIAL FIX TO THE UNIT. THEY DO NOT WANT TO FIX THE BOILER TUBE IF IT IS OUT OF THE WARRANTY. I JUST GOT THE RECALL NOTICE IN MARCH OF 2009. THEY TOLD THE AUTHORIZED SERVICE AGENT THAT DOMETIC STOPPED FIXING THE FATIGUE CRACK IN 2008. NOW THAT THE UNIT IS NOT IN WARRANTY ANY LONGER THEY DO NOT WANT TOO FIX THE PROBLEM. *TR

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