NHTSA Complaint #10692691 — 2013 FORD FLEX ELECTRICAL SYSTEM

Complaint Details

ODI Number	10692691
Vehicle	2013 FORD FLEX
Component	ELECTRICAL SYSTEM
Date of Incident	February 16, 2015
Date Filed	March 7, 2015
Mileage	61,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

DOOR AJAR WARNING LIGHTS WHEN DOOR IS SECURELY CLOSED. THIS IS A KNOW ISSUE WITH SEVERAL FORD SERVICE BULLETINS ISSUED. THERE ARE DEFINITE SAFETY CONCERNS AS THE FOLLOWING ALSO OCCURS: DOME LIGHT STAYS ON WHILE DRIVING MAKING IT DIFFICULT TO SEE INTERIOR LIGHTS STAY ON WHEN LEAVING VEHICLE ALLOWING EASY VIEWING OF INTERIOR AND POSSIBLE BATTERY DRAINAGE ALL DOORS WILL NOT LOCK (UNACCEPTABLE) THIS IS A MAJOR SAFETY CONCERN THE FALSE WARNING KEEPS DRIVER FROM KNOWING IF THERE IS IN FACT A TRUE DOOR AJAR SITUATION FORD REFUSES TO FIX THIS UNDER WARRANTY SAYING THE DOOR LATCH (WHICH THE DOOR AJAR SWITCH IS AN INTEGRAL PART) IS A "WEAR AND TEAR" PART AND THEREFORE NOT COVER BY WARRANTY. THIS IS AN ISSUE ON MANY FORD VEHICLES INCLUDING FLEX, EDGE, EXPLORER AND TAURUS. *TR

Related Complaints for the 2013 FORD FLEX

Other ELECTRICAL SYSTEM Complaints

#11702594 — December 2, 2025 — Power steering. While I was driving in my neighborhood the power steering went out and I could not make a turn. It l...

#11663835 — May 29, 2025 — My back up camera show upside down or sometimes it shows a black screen. People have a habit of walking behind me whe...

#11639656 — January 30, 2025 — The backup camera went out, but first it went upside down. Not inverted, just upside down. It's definitely a safety i...

#11571562 — February 12, 2024 — Power steering no longer works. Getting message on dash as well. I see a recall for my year truck but my vin apparent...

#11562206 — December 27, 2023 — While driving, the radio turns off and the climate control system malfunctions causing the heater to engage to high w...

Recent Complaints for the 2013 FORD FLEX

#11716037 — VISIBILITY/WIPER — February 5, 2026 — Rear view camera has failed. The screen goes black and has a “contact dealer” message.

#11706474 — STEERING — December 22, 2025 — While driving, the power steering warning light illuminated and steering assist was lost. The steering became extreme...

#11702594 — STEERING — December 2, 2025 — Power steering. While I was driving in my neighborhood the power steering went out and I could not make a turn. It l...

#11698163 — UNKNOWN OR OTHER — November 7, 2025 — Backup Camera not working

#11698035 — UNKNOWN OR OTHER — November 6, 2025 — THE REAR- VIEW BACK UP CAMERA DOES NOT OPERATE PROPERLY WHEN VEHICLE IS PUT IN REVERSE. IT WORKS INTEMITTEDLY. SOMETI...