NHTSA Complaint #10692014 — 2004 TOYOTA SIENNA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10692014
Vehicle	2004 TOYOTA SIENNA
Component	ELECTRICAL SYSTEM
Date of Incident	June 25, 2012
Date Filed	March 4, 2015
Mileage	68,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	RI

Consumer Description

PASSENGER REAR SLIDING AUTOMATIC DOOR'S CABLE FRAYED. CALLED TOYOTA AND THEY STATED THERE WAS AN EXTENDED WARRANTY AND IT WOULD BE COVERED AT NO CHARGE. I HAD NOT BEEN ABLE TO LEAVE THE VEHICLE BECAUSE IT WAS NEEDED AND MADE OUR WAY AROUND THE ISSUE. I WOULD LIKE TO SELL THE VAN BUT NOW I AM TOLD IT WILL BE ALMOST 2000 TO FIX BECAUSE IT IS OUT OF WARRANTY?? MAKES NO SENSE AS WHEN I INITIALLY CALLED, THEY STATED IT WOULD BE NO CHARGE AND NEVER MENTIONED ANYTHING ABOUT TIME OR MILEAGE. I BEG TO DIFFER ON THIS ISSUE AS WHEN I MADE THE INITIAL CALL IT WAS COVERED. SO SHOULDN'T IT STILL BE? *TR

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