NHTSA Complaint #10690941 — 2012 MERCEDES-BENZ E350

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10690941
Vehicle	2012 MERCEDES-BENZ E350
Component	STEERING
Date of Incident	July 3, 2012
Date Filed	February 26, 2015
Mileage	1,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ E350. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE STEERING WHEEL WAS VERY DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE POWER STEERING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A LOUD BANGING NOISE COMING FROM THE SUBFRAME. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.

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