NHTSA Complaint #10690873 — 2012 HONDA CR-V

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	10690873
Vehicle	2012 HONDA CR-V
Component	VISIBILITY/WIPER
Date of Incident	February 26, 2015
Date Filed	February 26, 2015
Mileage	13,205 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

I. HEADLIGHTS ARE TERRIBLE. I ONLY DRIVE OCCASIONALLY AT NIGHT. THE HIGH BEAM POINTS TOO HIGH AND THE LOW BEAM TOO LOW. I ASKED REP IN SERVICE DEPT. AT DON JACOBS, LEXINGTON, KY AND HE ADVISED THE HEADLIGHTS ARE SET AT FACTORY. THEY COULD NOT DO ANYTHING TO ADJUST THEM. I DON'T THINK HE EVEN MADE OUT A REPORT. BUT THE MORE I THINK ABOUT IT, HONDA SHOULD HAVE A "FIX" FOR THIS PROBLEM. 2. BATTERY. LOCAL TEMPS HAVE BEEN -/+ ZERO OUTSIDE. MY HONDA IS PARKED IN GARAGE AND TEMPS IN THIS COLD WEATHER IN MY GARAGE IS 34 DEGREES, AVERAGE.. MY HONDA "GROANS" WHEN STARTING, BUT SO FAR HAS MANAGED TO GET STARTED. I HAVE NOT MENTIONED THIS TO DON JACOBS AS I DIDN'T THINK THEY WOULD DO ANYTHING ABOUT IT. THEY WOULD PROBABLY SAY "IT WAS SET AT FACTORY".

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