NHTSA Complaint #10690825 — 2012 DODGE RAM 2500 FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	10690825
Vehicle	2012 DODGE RAM 2500
Component	FUEL/PROPULSION SYSTEM
Date of Incident	December 15, 2014
Date Filed	February 26, 2015
Mileage	17,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

I RECEIVED A RECALL NOTICE IN EARLY DECEMBER 2014 STATING THAT THERE IS AN ISSUE WITH A DIESEL FUEL HEATER ELECTRICAL CONNECTOR ON MY TRUCK THAT MAY LEAD TO O-RING FAILURE AND POTENTIAL FIRE. I HAVE CONTACTED THE DEALER TWICE AND AS OF LAST CONTACT THEY HAVE NO IDEA WHEN A "FIX" MIGHT BE AVAILABLE. SINCE POSSIBLE FIRE IS THE RISK AND THE DEALER, INITIALLY, DID NOT EVEN KNOW THEY WAS/IS A RECALL, I AM CONCERNED. THE DEALER SUGGESTED THAT I CONTACT CHRYSLER SINCE THE DEALER KNEW NOTHING ABOUT IT. SINCE I WAS TALKING WITH THE CHRYSLER DEALER THAT I PURCHASED THE VEHICLE FROM, I ASSUMED I WAS TALKING WITH CHRYSLER. IT HAS BEEN OVER A MONTH SINCE MY LAST CONTACT WITH THEM AND I HAVE HEARD NOTHING TO DATE. CAN YOU HELP OR PROVIDE ADDITIONAL INFORMATION, PLEASE.

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