NHTSA Complaint #10689910 — 2005 CHEVROLET IMPALA

TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. WHILE DRIVING AT 30 MPH, THE TRANSMISSION SLIPPED AND SUDDENLY STARTED TO JERK VIOLENTLY. THE CONTACT MENTIONED THAT THE VEHICLE STALLED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN WAS NOT ABLE TO DUPLICATE AND DIAGNOSED THE FAILURE. THE VEHICLE WAS ALSO TAKEN TO AN AUTHORIZED DEALER WHO CHANGED THE TRANSMISSION FLUID AND THE FILTER. HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC FOR FURTHER DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.