NHTSA Complaint #10689782 — 2010 RAM 3500

RECEIVED RECALL NOTICE ON DECEMBER 1, 2014 STATING THAT THE DIESEL FUEL HEATER ELECTRICAL CONNECTOR MAY OVERHEAT AND CAUSE A FUEL LEAK. THE DIESEL FUEL HEATER HOUSING AT THE FUEL HEATER ELECTRICAL CONNECTOR MAY OVERHEAT, LEADING TO THE FAILURE OF THE O-RINGS THAT SEAL THE MALE ELECTRICAL TERMINALS IN THE DIESEL FUEL FILTER/HEATER ASSEMBLY. A LEAKING DIESEL FUEL FILTER/HEATER COULD CAUSE UNDERHOOD SMOKE AND/OR AN ENGINE COMPARTMENT FIRE. AS OF TODAY, FEBRUARY 21, 2015 THERE IS NO REMEDY AVAILABLE PER THE NHTSA WEBSITE AND THE LOCAL DODGE DEALER HAS CONFIRMED AS SUCH. SINCE THERE IS NO REMEDY AVAILABLE, THE LOCAL DEALERSHIP WANTS TO CHARGE ME TO INSPECT IT FOR THE PROBLEM. I DON'T FEEL THAT I SHOULD HAVE TO PAY TO HAVE A RECALLED VEHICLE INSPECTED FOR THE RECALL NOR SHOULD I HAVE TO WAIT THREE MONTHS OR MORE FOR A SOLUTION FROM THE MANUFACTURER. ALSO, I CANNOT BELIEVE THAT 82 DAYS AFTER THE DATE ON THE RECALL NOTICE THERE IS NO REMEDY. THIS IS RIDICULOUS. THIS VEHICLE WAS PURCHASED TO WORK, NOT SIT IN THE YARD. WE HAVE NO OTHER VEHICLE TO USE IN PLACE OF IT. IF DODGE DOES NOT HAVE ANY DIESEL FUEL FILTER/HEATER ASSEMBLY COMPONENTS TO REPLACE THE RECALLED ONES, THEY NEED TO GET THEIR PRIORITIES IN ORDER AS EXISTING CUSTOMERS SHOULD COME BEFORE POTENTIAL NEW CUSTOMERS. I NEED MY TRUCK REPAIRED ASAP! *TR