NHTSA Complaint #10683730 — 2014 TOYOTA CAMRY

STRUCTURE:BODY issue reported to NHTSA

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Crash

Complaint Details

ODI Number 10683730
Vehicle 2014 TOYOTA CAMRY
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 5,894 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

CAMRY HAD AN UNINTENDED ACCELERATION IN A SCHOOL PARKING LOT. MY WIFE WAS PARKING AT THE SANTA CLARA ADULT EDUCATION CENTER ON BENTON AVE, SANTA CLARA, CA. SHE WAS DRIVING IN THE PARKING LOT AND MADE A RIGHT TURN INTO THE PARKING STALL. AS SHE APPROACHED THE CONCRETE STOP AT THE END OF THE STALL, HER CAR WENT FULL THROTTLE AND STARTED GOING FORWARD. MY WIFE STEPPED ON THE BRAKES BUT THE CAR STILL CONTINUED GOING FORWARD. IT WENT OVER THE CONCRETE STOP, WENT ANOTHER 6 FEET PASS THE STOP, AND WENT OVER ANOTHER CONCRETE STRIP. THE 2 CONCRETE STOPS HELPED SLOW THE CAR DOWN, BUT STEPPING ON THE BRAKES DID NOT HELP. THE CAR STOPPED ABOUT 5 FEET FROM A BUILDING SO DAMAGE WAS JUST TO THE FRONT BUMPER AND SPLASH GUARD UNDER THE ENGINE. TOYOTA HAD THE VEHICLE INSPECTED BUT THEY COULDN'T FIND ANYTHING WRONG WITH THE CAR SO IS NOT TAKING RESPONSIBILITY. SINCE THIS OCCURRED AT A SCHOOL, I WAS ABLE TO OBTAIN VIDEOS OF THE CAR FROM THE SCHOOL. IT SHOWS THE CAR ENTERING THE PARKING LOT FROM THE STREET, GOING THROUGH THE PARKING LOT, AND TURNING INTO THE PARKING STALL. THE VIDEO SHOWS THE BRAKE LIGHTS ON GOING INTO THE PARKING STALL, BUT THERE IS NO FOOTAGE OF THE CAR WHILE IT WAS GOING OVER THE CONCRETE STOPS. I'M HOPING NHTSA INVESTIGATES THE 2014 CAMRY AS THERE WERE OTHERS ON THIS SITE WITH THE SAME PROBLEM. JUST BECAUSE TOYOTA CAN'T FIND THE CAUSE DOESN'T MEAN THERE IS NO PROBLEM WITH THE CAR. ANYONE WHO HAS TAKEN A CAR IN TO A MECHANIC WHO CAN'T FIND THE PROBLEM WOULD REALIZE THIS. *TR

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