NHTSA Complaint #10683650 — 2007 LEXUS RX350

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10683650
Vehicle	2007 LEXUS RX350
Component	STEERING
Date of Incident	August 9, 2014
Date Filed	February 16, 2015
Mileage	141,659 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I WAS DRIVING ON INTERSTATE 95 SOUTH WHEN I LOST THE STEERING CAPABILITY IN MY RX350 LEXUS VEHICLE. VEHICLE HAD TO BE TOWED FOR REPAIR. WAS TOLD IT WAS MY A/C COMPRESSOR THAT FAILED THAT CAUSED MY WATER PUMP TO BLOWUP WHICH CAUSED THE SERPENTINE BELT TO BREAK= $2,308. NOT SURE I BELIEVE ALL THIS. WHEN I RELAYED ALL THIS INFORMATION TO MY LEXUS DEALER THEY HAD NO COMMENT. 6,000 MILES LATER I HAD ANOTHER MAJOR PROBLEM, OIL LEAKING THAT MY LEXUS DEALER SAID HAD TO DO WITH THE ENGINE. LEXUS REMOVED AND RESEALED ENGINE FRONT COVER ASSY AND REPLACED GASKETS $2665.56 ALSO AT THIS TIME LEXUS REPLACED ENGINE FRONT OIL COOLER SUPPLY HOSE ASSY AND GASKETS AT NO CHARGE SAYING IT WAS UNDER WARRANTY. *TR

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