NHTSA Complaint #11463538 — 2007 LEXUS RX350 AIR BAGS

Complaint Details

ODI Number	11463538
Vehicle	2007 LEXUS RX350
Component	AIR BAGS
Date of Incident	April 5, 2022
Date Filed	May 5, 2022
Mileage	113,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact owns a 2007 Lexus RX350. The contact stated that over time she noticed that the dashboard was cracking and separating. The contact was concerned due to the proximity of the passenger’s side air bag housing and the crack in the dashboard. The contact was also concerned about an inadvertent deployment without the vehicle being involved in a crash. The local dealer was contacted and informed of the failure but offered no assistance. The vehicle was not repaired. The manufacturer was not contacted or informed of the failure. The approximate failure mileage was 113,000.

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