NHTSA Complaint #11000838 — 2007 LEXUS RX350

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11000838
Vehicle	2007 LEXUS RX350
Component	STEERING
Date of Incident	June 23, 2017
Date Filed	June 23, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

THE RACK AND PINION IS LEAKING FLUID (ATF IS USED FOR POWER STEERING) FROM THE PASSENGER SIDE DUST BOOT INDICATING A WORN OUT SEAL AT ONLY 70,000 MILES. THE ONLY FIX IS TO REMOVE AND REPLACE THE RACK AND PINION SYSTEM AT A SUBSTANTIAL COST. I BELIEVE THIS IS A MAJOR DESIGN DEFECT WITH THIS RACK AND PINION SYSTEM BECAUSE I HAVE OTHER VEHICLES WITH WELL OVER 200 K MILES AND NO PROBLEMS.

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Other STEERING Complaints

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#11023303 — September 13, 2017 — TL* THE CONTACT OWNS A 2007 LEXUS RX350. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE OIL CHANGE AT AN UNKNOWN LOCAL DE...

#10971861 — April 11, 2017 — APRIL 11,2017 TOOK MY CAR IN FOR AN OIL CHANGE AND WAS TOLD THERE IS A LEAK IN THE POWER STEERING RACK. COST $1800. ...

#10915611 — October 12, 2016 — MY RX350 2007 HAS ONLY 35,000 MILES AND THE POWER RACK AND PINION ASSEMBLY HAS BEEN CHANGED ONCE AND NOW THE DEALER T...

#10873123 — June 7, 2016 — I BRING MY LEXUS FOR OIL CHANGE AND WAS TOLD THAT THE WATER PUMP WAS LEAKING AND THE RACK AND PIN IN THE STEER WHEEL ...

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