NHTSA Complaint #10682828 — 2014 TOYOTA RAV4 EV

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10682828
Vehicle	2014 TOYOTA RAV4 EV
Component	FUEL/PROPULSION SYSTEM
Date of Incident	February 6, 2015
Date Filed	February 11, 2015
Mileage	19,050 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHILST DRIVING AT 70MPH ON THE HOV LANE OF THE FREEWAY, THE CAR SWITCHED INTO NEUTRAL AND COASTED TO A STOP. BECAUSE THIS HAPPENED AT NIGHT, AND ON A LANE THAT DOES NOT HAVE A STOPPING LANE, IT WAS GROSSLY UNSAFE AS CARS WHIZZED BY. THE CAR WAS TOWED TO A DEALER FOR REPAIRS. THE DEALERSHIP, TOYOTA CARLSBAD, HAS INFORMED ME THAT A NEW DRIVE MOTOR WILL BE INSTALLED. UNFORTUNATELY, THIS ISSUE WITH THE PROPULSION SYSTEM FAILING IS COMMON IN THE TOYOTA RAV4 EV (IT USES A TESLA MOTOR). THERE ARE SO MANY DRIVE MOTORS BEING REPLACED RIGHT NOW, I HAVE TO WAIT AT LEAST TWO WEEKS FOR A NEW ONE. OTHERS HAVE RECENTLY WAITING UP TO A MONTH. *TR

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