NHTSA Complaint #10682755 — 2012 FORD EDGE STEERING

Complaint Details

ODI Number	10682755
Vehicle	2012 FORD EDGE
Component	STEERING
Date of Incident	December 3, 2014
Date Filed	February 11, 2015
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

IT BEGAN SUDDENLY WHEN TURNING THE CAR ON WITH A HIGH PITCHED WHINING SOUND. UPON TAKING IT TO THE DEALER IT WAS SAID THAT THE POWER STEERING LINES WERE CRIMPED AND NEEDED TO BE REPLACED. (IT SEEMS TO ME TO BE A DEFECT BELONGING TO FORD), HOWEVER NOT THE CASE. HAD IT FIXED FOR $700. NOW IN FEBRUARY 2015 , THEY SAY THE POWER STEERING PUMP IS GOING BAD AND NEEDS TO BE REPLACED ALONG WITH A NEW RESERVOIR AND FLUSHING OF THE LINES. AGAIN NOT COVERED BY FORD. THIS CAR HAS BEEN WELL MAINTAINED BY THE OWNER FOR OIL CHANGES AND REGULAR MAINTENANCE. *TR

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