NHTSA Complaint #10682128 — 2000 FORD WINDSTAR

TL*THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR AND THE VEHICLE VEERED TO THE LEFT AND RIGHT. THE CONTACT DISCOVERED THAT THE REAR AXLE FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE REAR AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION) BUT THE FAILURE RECURRED THREE YEARS LATER. THE CONTACT STATED THAT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,723.