NHTSA Complaint #10679807 — 2009 VOLKSWAGEN ROUTAN ENGINE

Complaint Details

ODI Number	10679807
Vehicle	2009 VOLKSWAGEN ROUTAN
Component	ENGINE
Date of Incident	October 2, 2014
Date Filed	January 29, 2015
Mileage	87,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

WHILE DRIVING TYPICALLY AT SPEEDS LESS THAN 45 MPH THE VEHICLE ENGINE WILL SHUT DOWN AND ELECTRICAL POWER AT THE DASH IS LOST. VEHICLE WILL RESTART AFTER IT SHUTS DOWN. PROBLEM IS NOT CONSISTENT. DEALER CAN NOT VERIFY THE COMPLAINT, THEREFORE CAN NOT REPAIR. NHTSA RECALL 14V396 APPEARS TO BE THE CORRECTION FOR THE ISSUE. DEALER WILL NOT PERFORM THE RECALL UNTIL THEY DUPLICATE THE ISSUE. HAS BEEN AT THE DEALER FOR 6 DAYS WITH NO DUPLICATION OF THE COMPLAINT. *TR

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