NHTSA Complaint #10678902 — 2007 FORD EDGE

ON OR AROUND 11/29/2014 I WAS DRIVING MY FAMILY IN OUR 2007 FORD EDGE ON THE FREEWAY, TRAVELING APPROX. 70 MPH, WHEN THE SYSTEM DISPLAY READ SOMETHING REFERRING TO O/D TRANSMISSION MESSAGE OF SOME SORT. I LOST DRIVE TRAIN POWER AND COASTED TO AN EXIT RAMP WHILE THE VEHICLE STRUGGLE TO MAINTAIN DRIVE. A SHORT TIME LATER I WAS ABLE TO PARK IN A PARKING LOT, AND WHEN I SHIFTED THE LEVER INTO PARK IT PASSED BY REVERSE AND SHIFTED VIOLENTLY. I TRIED TO SHIFT TO DRIVE WITH THE SAME RESULT. I CONTACTED AVIS FORD WHERE WE PURCHASED THE VEHICLE, TOLD THEM WHAT HAPPENED, AND THEY INFORMED ME THAT THEIR SERVICE CENTER WAS BACKED UP ON TRANSMISSION REPAIRS FOR A RECALL TILL FEBRUARY 2015! I FOUND ATRANSMISSION SHOP WHO, RAN A DIAGNOSTIC CHECK, AND DROVE MY VEHICLE WITH ME IN IT, AND SAID THERE WASN'T ANYTHING HE COULD SEE. I CALLED MY SALESMAN, HE TRIED TO SEE WHAT HE COULD DO. HE LATER INFORMED ME IF I COULD SOMEHOW GET THE VEHICLE HOME, TO UNHOOK THE BATTERY, WAIT FOR AN HOUR, AND HOOK IT BACK UP THAT THIS WOULD RESET THE PCM MODULE, AND MAYBE CORRECT THE ISSUE. IT APPEARED TO REMEDY THE SYMPTOM, UNTIL TODAY WHEN MY WIFE ARRIVED AT HER OFFICE, AND AS SHE WAS PULLING IN TO PARK THE SAME MESSAGE APPEARED, WITH THE SAME SYMPTOMS. UNFORTUNATELY THIS IS OUR ONLY VEHICLE, AND I'LL HAVE TO WAIT AND SEE WHAT TO DO NEXT. I HAVE CONTACTED MY DEALER. I ALSO CALLE FORD MOTOR CO.'S CUSTOMER SERVICE TODAY TO SEE IF THERE WERE ANY RECALLS FOR THESE SYMPTOMS, AND THE REPRESENTATIVE STATED THAT THERE WERE NONE FOR THAT. BUT DID GIVE ME A RECALL ON GAS TANK STRAPS, AND A CASE #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TR