NHTSA Complaint #10677017 — 2008 CHRYSLER 300

IGNITION SWITCH ISSUE IS STILL NOT RESOLVED. I CALLED CHRYSLER AND THEY TOLD ME THAT THERE IS NO ETA ON WHEN THEY ARE GOING TO RECEIVE THE PARTS TO GET MY VEHICLE FIXED. I HAVE RECENTLY HAD ISSUES WITH MY CAR NOT STARTING AT ALL IN ADDITION TO THE IGNITION SWITCH STICKING. I TOOK IT TO THE LOCAL SHOP AND THEY FIXED THE IGNITION RELAY. AFTER THAT, I RECEIVED THE IGNITION RECALL FROM CHRYSLER. CHRYSLER IS REFUSING TO REIMBURSE ME FOR THE IGNITION RELAY AS THEY INDICATED THAT, AT THIS TIME, THEY CANNOT CONFIRM THAT IT IS PART OF THE RECALL (RELAY FAILED DUE TO CORROSION) AS THE REPRESENTATIVE WAS NOT SURE WHAT WOULD NEED TO BE FIXED IN THE RECALL ?????? CHRYSLER HAS ALSO REFUSED TO PROVIDE ME ANYTHING IN WRITING OF THEIR DENIAL OF REIMBURSEMENT FOR THE CORRODED IGNITION RELAY. THE REPRESENTATIVE WOULD ONLY GIVE ME HER FIRST NAME, [XXX], AND NO OTHER ASSISTANCE. SHE ASSURED ME THAT THEY WOULD NOTIFY ME WHEN THE IGNITION SWITCH COMES IN AND CHRYSLER HAS A RECORD OF MY CALL AND CLAIM. THIS IS NOT VERY COMFORTING KNOWING THAT I AM DRIVING WITH A SAFETY RECALL AND ONGOING ISSUES; NO ESTIMATION ON WHEN THE PARTS ARE GOING TO BE READY; LET ALONE WHEN IT WILL BE FIXED. BAD PART IN MY CAR AND DEALING WITH A COMPANY THAT WILL NOT EVEN GIVE THE COURTESY OF PROVIDING SOME TYPE OF DOCUMENTATION! I AM REQUIRED TO RELY ON THEM TO HAVE A RECORD OF MY INDIVIDUAL ISSUE WHEN THEY CANNOT EVEN GIVE ME AN APPROXIMATE DATE ON WHEN THE PARTS WILL EVEN BE AVAILABLE. UNBELIEVABLE!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR