NHTSA Complaint #10676994 — 2011 FORD EXPLORER
STRUCTURE:BODY:ROOF AND PILLARS issue reported to NHTSA
Complaint Details
| ODI Number | 10676994 |
| Vehicle | 2011 FORD EXPLORER |
| Component | STRUCTURE:BODY:ROOF AND PILLARS |
| Date of Incident | |
| Date Filed | |
| Mileage | 19,595 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AL |
Consumer Description
TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WATER WAS LEAKING FROM THE ROOF OF THE VEHICLE. THE CONTACT MENTIONED THAT THE PROPER SEAM SEAL WAS NOT CORRECTLY APPLIED TO THE VEHICLE WHEN MANUFACTURED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED WITH THE SEAM SEAL LEAK FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,595.
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