NHTSA Complaint #10676869 — 2013 CHRYSLER 200

ON OCTOBER 28TH, 2014 I DROPPED MY CAR OFF AT THE DEALERSHIP FOR REPAIR WITH COMPLAINTS OF ELECTRICAL ISSUES. THE ALARM WAS PERFORMING WITH UNPREDICTABLE TENDENCIES AND WAS NOT DISARMING IN ORDER TO ENTER THE CAR. AFTER DRIVING A RENTAL FOR TWO WEEKS THAT CAME OUT OF MY POCKET THE DEALERSHIP CLAIMED THAT THEY COULD NOT DUPLICATE THE PROBLEM IN ORDER TO FIX IT.I WAS FORCED TO TAKE THE CAR BACK KNOWING THAT THE PROBLEM WAS NOT FIXED.THE RANDOM ELECTRICAL PROBLEMS PROGRESSED AND THE CAR IGNITION BEGAN HAVING SERIOUS ISSUES. ONCE THE KEY WAS TURNED TO 'OFF ' THE CAR WOULD RESTART AND THE INDICATOR LIGHT WOULD SAY 'KEY IN IGNITION' ALTHOUGH THE KEY HAD BEEN REMOVED FROM THE IGNITION. I WOULD HAVE TO TURN AND HOLD THE KEY TO THE 'ON' POSITION FOR SEVERAL SECONDS BEFORE THE CAR WOULD TURN OVER. ON DECEMBER 15TH, 2014 I ATTEMPTED TO PUT THE KEY INTO THE IGNITION AND THE ENGINE DID NOT TURN OVER AT ALL.I REMOVED THE KEY FROM THE IGNITION AND THE ENGINE BEGAN TO MAKE THE SOUNDS AS IF IT WAS GOING TO TURN OVER AT LEAST 10 TIMES WHILE THE KEY WAS OUT OF THE IGNITION. ON JANUARY 15TH, 2015 I RECEIVED A CALL FROM THE SERVICE REP AT THE DEALERSHIP. HE SAID THAT HE WAS ADVISED BY MY CASE MANAGER AT CHRYSLER CUSTOMER CARE TO CALL AND TELL ME THAT I HAD TO COME AND PICK UP MY CAR ALTHOUGH THE PROBLEM HAD NOT BEEN RESOLVED. THE SERVICE REP SAID THAT THEY HAD REPLACED THE TIPM (TOTALLY INTEGRATED POWER MODULE), THE BATTERY, AND THE CLOCK THAT FLICKERS YET THE ELECTRICAL ISSUES REPEATED EVEN AFTER THE REPLACEMENT OF THE TIPM. HE CONTINUED TO SAY THAT THE CHRYSLER ENGINEERS DID NOT KNOW HOW TO FIX THE PROBLEM. THIS CAR IS STILL WITHIN THE FORMAL LEMON LAW RIGHTS PERIOD 'AND I AM ASKING CHRYSLER FOR APPROPRIATE ACTION IN A TIMELY MANNER. *TR