NHTSA Complaint #10676840 — 2005 CHEVROLET MALIBU

AFTER DAUGHTER STOPPED AT RED TRAFFIC LIGHT CAR WOULD NOT GO FORWARD. ONLY GEAR WAS REVERSE. DROVE BACKWARDS TO SAFE LOCATION. CAR WOULD NOT GO INTO ANY OTHER GEAR. I AM ON DISABILITY SO I DID ASSUME MY TRANSMISSION WENT OUT. SO I DID REPLACE. MY EX-HUSBAND DOING ALL WORK IN MY DRIVEWAY, AS I CAN'T AFFORD MECHANIC. LONG AND SHORT OF IT STILL WOULDN'T GO INTO PARK. DISCOVER IT WAS THE SHIFT CABLE. ORDER SHIFT CABLE DIRECTLY FROM DEALERSHIP. REPLACED AND EVERYTHING WORKS FINE. NOTHING WAS EVEN MENTIONED WHEN I WOULD CALL DEALERSHIP TO ASK QUESTION ABOUT GETTING THE RIGHT TRANSMISSION FOR MY CAR, BECAUSE I GUESS THERE WAS THREE DIFFERENT ONES. NOTHING WAS EVEN MENTIONED WHEN I ORDER MY CABLE THROUGH THE DEALERSHIP THAT THERE WAS A RECALL. PROBLEM IS GM DOESN'T WANT TO REIMBURSE BECAUSE I DIDN'T HAVE THE WORK DONE BY A LICENSED MECHANIC. I HAD TALK TO A SENIOR ADVISOR AND THIS IS THE INFORMATION SHE HAD GIVEN TO ME. I FEEL THIS IS NOT FAIR JUST BECAUSE OF MY FINANCIAL SITUATION. I RECEIVED MY RECALL LETTER IN JULY 2014 ABOUT RECALL AND ANOTHER LETTER JANUARY 16, 2015 LETTING ME KNOW THAT WORK COULD BE DONE. I AM HOPING YOU CAN HELP ME WITH THIS ISSUE OR I CAN TRY LEGAL AID. THANK YOU. *TR