NHTSA Complaint #10676577 — 2003 FORD WINDSTAR

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 2-3 MPH, THE FRONT PASSENGER SIDE WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WHEEL DETACHED FROM THE SHAFT AND NEEDED TO BE REPLACED. THE INDEPENDENT MECHANIC MADE THE CONTACT AWARE OF A MANUFACTURER'S RECALL FOR THE SUB FRAME. THE VEHICLE WAS THEN TOWED TO A DEALER WHERE IT WAS CONFIRMED THAT THE SUB FRAME NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE DEALER REFUSED TO REPAIR THE SUB FRAME DUE TO SAFETY HAZARDS DURING THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.