NHTSA Complaint #10676542 — 2010 TOYOTA COROLLA STEERING

Complaint Details

ODI Number	10676542
Vehicle	2010 TOYOTA COROLLA
Component	STEERING
Date of Incident	October 1, 2014
Date Filed	January 19, 2015
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

WHILE MY DAUGHTER WAS TAKING A LEFT HAND TURN INTO SUPERMARKET ENTRANCE, HER STEERING LOCKED UP ON HER. SHE HAS BEEN DRIVING THIS CAR SINCE MIDDLE OF JUNE 2014 WHEN CAR WAS PURCHASED FOR HER. I HAVE OWNED TOYOTAS IN THE PAST, AND HAVE KNOWN THEM TO BE RELIABLE VEHICLES. THIS INCIDENCE HAS HAPPENED MULTIPLE TIMES SINCE THIS TIME, AND TOYOTA APPARENTLY KNOWS OF THE PROBLEM. THEY EVEN RECOGNIZE IT AS BEING SOME FORM OF ELECTRONIC POWERING STEERING ISSUE, WHOSE COST IS UPWARDS OF 1400.00 TO REPAIR. I AM COMPLETELY DUMBFOUNDED BY THIS (CLEARLY A SAFETY ISSUE), THAT IS SUPPOSE TO COST ME, THE CONSUMER ANOTHER 1400.00 TO REPAIR. I HAVE READ OF THIS ISSUE IN PREVIOUS LOGS, NEWS REPORTS, AND COMPLAINTS. WHY HAS TOYOTA OR NHTSA NOT FORCED THIS ISSUE. I BELIEVE NOW THAT THIS IS UNSAFE FOR MY DAUGHTER TO DRIVE, AND DO NOT HAVE THE FUNDS TO PURCHASE ANOTHER VEHICLE. IF SAFETY IS NOT A CONCERN HERE, I AM NOT SURE WHAT MERITS THAT DISTINCTION. SIGNED, A VERY UPSET PARENT AND ONCE LOYAL TOYOTA CUSTOMER. *TR

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