NHTSA Complaint #10676510 — 2001 TOYOTA TUNDRA

ON 11//18/0/01IRC'D A RECALL FOR EXCESSIVE CORROSION OF THE REAR CROSS MEMBER. IN 10/2012,I WAS INFORMED THAT THE TRUCK FRAME PASSED INSPECTION AND WAS GOOD.THEY DID REPLACE TWO GAS TANK STRAPS AND TOLD ME THE UNDERCOATING THAT SHOULD BE SPRAYED ON IT AS PART OF THE RECALL WAS NOT AVAILABLE.I NEVER RECEIVED ANY ADDITION CORRESPONDENCE REGARDING THE UNDERCOATING.ON 12/23,14 I TOOK MY TRUCK TO TJ TOYOTA FOR A TRAILER LIGHT WHIP REPAIR. AT THAT TIME, THE MECHANIC HAD ME LOOK AT THE FRAME RAIL.IT IS RUSTED SO BAD I COULD SEE RIGHT THROUGH THE RAIL.THE CONNECTION OF THIS RAIL TO THE FRAME HAS EXCESSIVE SCALING.THE TRUCK WAS DUE FOR AN INSPECTION AT THE END OF THE MONTH, AND I WAS TOLD THEY WOULD NOT DO AN INSPECTION.THE MECHANIC CONTINUED TO TELL ME HE FELT THE TRUCK WAS "JUNK" UNSUITABLE FOR TOWING ANYTHING.I CALLED 1-800-331-4331 AT TOYOTA AND SPOKE WITH [XXX], [XXX] AND [XXX]. [XXX] PROCESSED A CONFERENCE CALL WITH HERSELF, [XXX] AT TJ TOYOTA AND ME. [XXX] TOLD ME TO TAKE THE TRUCK BACK TO TJ TOYOTA TO REDO THE FRAME INSPECTION AND IF IT FAILED, TOYOTA WOULD REPLACE THE FRAME. HOWEVER, [XXX], FROM TJ TOYOTA STATED IT IS NOT CORRODED ON THE FRAME BUT IT IS ON THE RAIL CONNECTING TO THE FRAME. I ASKED WHAT THEY WOULD FOR ME AND HE STATED, SPRAY IT WITH UNDERCOATING. I ASKED WHAT THAT WOULD DO FOR THE TRUCK AND [XXX] STATED NOTHING?. NNYROADS ARE SALTED HEAVILY.IF THIS VEHICLE WAS NEVER UNDERCOATED OR PROTECTED FOR RUST, THE FACT THAT THE RAILS ARE RUSTED IS DUE TO NOT BEING PREPARED FOR DRIVING IN NNYWINTER.I FIND IT DIFFICULT TO BELIEVE THAT IN 2012 MY TRUCK FRAME AND UNDER CARRIAGE WAS IN AS GOOD A CONDITION AS THE INSPECTION DICTATED.IF IN TWO YEARS A TOYOTA TRUCK FRAME GOES FROM GOOD TO JUNK, THERE IS A PROBLEM SOME PLACE. I BELIEVE NOT UNDERCOATING THE VEHICLE LED TO THE RUST PROBLEMS AND THE RESULT OF THE INSPECTION IN 2012 WAS INCORRECT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR