NHTSA Complaint #10676399 — 2011 FORD F-150 ELECTRICAL SYSTEM

Complaint Details

ODI Number	10676399
Vehicle	2011 FORD F-150
Component	ELECTRICAL SYSTEM
Date of Incident	January 17, 2015
Date Filed	January 19, 2015
Mileage	49,067 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ME

Consumer Description

MY TRUCK WAS PARKED AND RUNNING. I TURNED ON THE REAR DEFROST AND NOTICED THE LIGHT DID NOT COME ON. A COUPLE MINUTES LATER I HEARD A LOUD POP AND THE DRIVERS SIDE REAR WINDOW SHATTERED. I WENT TO THE FORD DEALER AS I JUST PURCHASED THE TRUCK ON 01/16/2015. THEY ACTED LIKE IT WAS AN ISOLATED INCIDENT AND I DIDN'T THINK MUCH OF IT. I THEN FIND ON THE INTERNET THIS IS AN ON GOING ISSUE. MY SON WAS SITTING IN THE BACK SEAT WHEN THIS HAPPENED. I FEEL THIS IS A VEHICLE DEFECT THAT NEEDS TO BE ADDRESSED BY FORD. I ALSO FEEL THIS IS A SAFETY ISSUE AS MY SON COULD HAVE BE INJURED DURING THIS INCIDENT. THANK YOU FOR YOUR ATTENTION IN THIS MATTER. *TR

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