NHTSA Complaint #10673113 — 2004 FORD EXPEDITION

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10673113
Vehicle	2004 FORD EXPEDITION
Component	ENGINE
Date of Incident	January 12, 2015
Date Filed	January 16, 2015
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

I HAVE A 2004 FORD EXPEDITION WHICH RANDOMLY SHUTS OFF WHILE DRIVING. THIS HAS BEEN HAPPENING WITH MORE FREQUENCY. I HAVE TAKEN THE VEHICLE TO TWO MECHANICS WHO TESTED AND ATTEMPTED TO DIAGNOSE HOWEVER THEY WERE NOT ABLE TO REPLICATE THE PROBLEM. UPON READING AND RESEARCHING ONLINE, THERE HAVE BEEN MULTIPLE POSTS ABOUT THIS BEING A COMMON PROBLEM WITH THE FORD EXPEDITION LINE. I CONTACTED FORD AND EXPLAINED OF THIS MAJOR SAFETY CONCERN AND THEY ONLY ADVISED THAT THE VEHICLE HAS NO RECALL AND THEY COLLECTED MY INFORMATION TO PROVIDE TO NHTSA. MY SON USES THIS VEHICLE FOR SCHOOL AND THE VEHICLE HAS A SAFETY CONCERN WHICH CAN NOT BE DIAGNOSED BY CERTIFIED MECHANICS AND FORD HAS TAKEN IS NOT TAKEN ANY RESPONSIBILITY OR ATTEMPTED TO RECTIFY. I HOPE SOMEONE DOES NOT HAVE TO DIE DUE TO THIS GROSS NEGLIGENCE, ESPECIALLY MY SON. *TR

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