NHTSA Complaint #11465508 — 2004 FORD EXPEDITION

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11465508
Vehicle	2004 FORD EXPEDITION
Component	ENGINE
Date of Incident	May 14, 2022
Date Filed	May 20, 2022
Mileage	87,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

The contact owns a 2004 Ford Expedition. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle was jerking. The contact stated that one spark plug exploded and then another spark plug exploded and went through the cylinder head. The contact called the local dealer but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic where the spark plug was replaced. The manufacturer was notified and referred the contact to the NHTSA for assistance. The failure mileage was approximately 87,000.

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