NHTSA Complaint #10672695 — 2012 CADILLAC SRX

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10672695
Vehicle	2012 CADILLAC SRX
Component	POWER TRAIN
Date of Incident	November 26, 2014
Date Filed	January 15, 2015
Mileage	22,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

VEHICLE WAS PARKED IN A DRIVEWAY WITH A SLIGHT SLANT. REAR HATCH WAS OPENED AND WE WERE UNLOADING VEHICLE. VEHICLE WAS IN PARK AND TURNED OFF. APPROXIMATELY 5-10 MINUTES AFTER EXITING THE VEHICLE, WE WENT BACK OUTSIDE TO REMOVE ITEMS FROM THE REAR. THE VEHICLE STARTED ROLLING AWAY (TIRES TURNING, NOT A SLIDE). A PERSON IN THE GROUP WAS ABLE TO CATCH IT AND JUMPED IN THE DRIVER'S DOOR AND APPLIED THE BRAKE. SERVICE DEPT REPORTS THEY CAN FIND NOTHING WRONG. I'M GRATEFUL WE WERE ABLE TO CATCH IT OTHERWISE, SOMEONE COULD HAVE BEEN INJURED WHILE UNLOADING THE REAR OR IT COULD HAVE ROLLED AWAY AND CRASHED WHILE WE WERE IN THE HOUSE. *TR

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