NHTSA Complaint #11340477 — 2012 CADILLAC SRX

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11340477
Vehicle	2012 CADILLAC SRX
Component	POWER TRAIN
Date of Incident	July 18, 2020
Date Filed	July 20, 2020
Mileage	123,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

DRIVING SOUTH ON A CITY STREET. WHEN THE VEHICLE SHUT OFF. PULLED OVER TO THE SIDE AND RESTARTED THE VEHICLE. MADE IT ANOTHER BLOCK AND THE VEHICLE SHUT OFF AGAIN. PULLED OVER AGAIN, AND THIS TIME VEHICLE WOULDN'T START. HAD TO GET IT TOWED TO MY MECHANIC. HAD A DIAGNOSIS DONE BECAUSE THE VEHICLE WAS IDLING ROUGH,CUTTING OFF, AND POOR EXCELLERATION. FOUND OUT THAT IT WAS CAMSHAFT SENSORS THAT WERE BAD. LOOKED ON YOUTUBE AND FOUND OUT MANY PEOPLE HAVE BEEN EXPERIENCING THE SAME PROBLEM WITH THE SAME VEHICLE AND ENGINE.(3.6) CADILLAC REFUSES TO DO A RECALL ON A VERY DANGEROUS PROBLEM. THEY NEED TO RECALL ALL OF THESE VEHICLES WITH THIS ENGINE AND FIX THIS PROBLEM. 2010 THRU 2016 CADILLAC SRX WITH THE 3.6 LITER V6. THIS IS A VERY DANGEROUS THING TO HAPPEN WHILE YOU DRIVING. COULD CAUSE ACCIDENT AND INJURY. SHAME ON YOU CADILLAC FOR NOT OWNING UP TO THIS DESIGN FLAW IN YOUR VEHICLES.

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