NHTSA Complaint #10672577 — 2014 FORD FOCUS ELECTRIC
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10672577 |
| Vehicle | 2014 FORD FOCUS ELECTRIC |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 9,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I WAS DRIVING THE VEHICLE WHEN THE "STOP SAFELY NOW" (SSN) FLASHED ON THE DASH AND THE CAR STARTED BEEPING. I SLOWED DOWN AND WAS ABLE TO GET OFF THE ROAD. THE CAR THEN DIED AND WAS INOPERABLE. I GOT OUT TO LOOK AROUND THE CAR AND MAKE SURE THERE WERE NO FLAT TIRES - EVERYTHING SEEMED FINE. AFTER A FEW MINUTES - I WAS ABLE TO START THE CAR AND IT WORKED AS USUAL. THE CAR SEEMED FINE SO I KEPT DRIVING IT WITHOUT INCIDENT UNTIL JANUARY 6TH, 2015 WHEN I WAS DRIVING THE 3 KIDS HOME FROM SCHOOL - THE BATTERY HAD 75% ON IT AND THE SSN FLASHED ON MY DASHBOARD. I SLOWED DOWN COMING TO A LIGHT - AND THE CAR WENT COMPLETELY DEAD - I TRIED TO MOVE IT OUT OF THE LANE TO THE SIDE OF THE ROAD - BUT THERE WAS NO POWER TO DO THAT. WE WERE STOPPED IN THE LANE OF A BUSY 4 LANE ROAD. THERE WAS NO WAY AROUND OUR CAR WITHOUT CARS MERGING INTO THE OTHER LANE. IT WAS VERY DANGEROUS AND UNSAFE FOR OUR FAMILY. I CALLED AAA TO HAVE THE CAR TOWED. I TRIED EVERY FEW MINUTES TO START THE CAR - BUT IT WOULDN'T WORK. FINALLY AFTER 15 MINUTES - I STARTED THE CAR AND IT ACTED AS IF NOTHING WAS WRONG. I DROVE THE CAR TO THE DEALER AND THEY SAID THE CODE POA0A: 01-08-PCM SHOWED - THEY RESET IT AND SAID NO NEW CODE CAME UP WHEN THEY TEST DROVE IT. NOW A WEEK LATER - I AM DRIVING THE CAR ON 1/14/15 AND THE SSN COME ON AGAIN. I SLOW DOWN - THE CAR WON'T MOVE OR RESTART. I WAIT 10 MINUTES. THE CAR STARTED AND I DROVE IT BACK TO THE DEALER - THE SAME CODE APPEARED. THEY RESET IT - BUT NOW WANT TO KEEP THE CAR UNTIL THEY CAN GET IT TO STALL ON THEM. THERE IS VERY LITTLE TIME FROM WHEN THE SSN FLASHED AND BEEPS TO PULL OF THE ROAD AND GET OUT OF HARMS WAY. THE LAST 2 TIMES IT HAPPENED I WAS STUCK IN THE LANE OF TRAFFIC AND COULD NOT MOVE THE CAR. *TR
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