NHTSA Complaint #10672141 — 2015 JEEP CHEROKEE

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	10672141
Vehicle	2015 JEEP CHEROKEE
Component	VISIBILITY/WIPER
Date of Incident	January 5, 2015
Date Filed	January 13, 2015
Mileage	660 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

THE HEATING ELEMENT IN THE WINDSHIELD SHORTED CAUSING EXTREME HEAT AND THE ELEMENT WAS GLOWING. THIS CAUSED THE WINDSHIELD TO BREAK. PIECES OF SHATTERED GLASS WERE INSIDE THE CAR ON THE CENTER CONSOLE AS WELL AS ON THE DASH. BOTH PANES OF GLASS WERE CRACKED, BUT ONLY THE INSIDE SEEMED TO "EXPLODE" CAUSING A CHUCK OF GLASS TO SHOOT LOOSE. THIS WAS CONFIRMED BY A SAFELITE EMPLOYEE WITH 29 YEARS EXPERIENCE. *TR

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