NHTSA Complaint #10671920 — 2007 CHRYSLER PACIFICA POWER TRAIN

Complaint Details

ODI Number	10671920
Vehicle	2007 CHRYSLER PACIFICA
Component	POWER TRAIN
Date of Incident	January 12, 2015
Date Filed	January 12, 2015
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

POWER STEERING FAILS COMPLETELY FOR ABOUT 30 SECONDS OR MORE. THIS OCCURS WHEN THE VEHICLE TRAVELS THROUGH ANY WATER ON THE ROAD THAT MAY SPLASH INTO THE ENGINE COMPARTMENT. THE STEERING BELT GETS WET AND WILL SLIP (MAKING A SCREECHING NOISE UNTIL IT SPINS OFF THE WATER AND DRIES). THE POWER ASSISTED STEERING WILL STOP COMPLETELY NOT ALLOWING THE DRIVER TO MANEUVER THE VEHICLE UNTIL THE POWER STEERING IS RESTORED. THIS PROBLEM WILL CAUSE THE DRIVER NOT TO BE ABLE TO CHANGE THE DIRECTION OF THE VEHICLE IN ANY DIRECTION TO COMPLETE A TURN OR AVOID A COLLISION! IT IS VERY DANGEROUS AND CAN OCCUR WITHOUT WARNING. WE ARE LOOKING INTO THE PROBLEM. IT MAYBE THAT A SPLASH GUARD WAS LEFT OFF AND NOT REPLACE DURING A PREVIOUS SERVICE. THIS HAS NOT BEEN CONFIRMED TO BE THE FIX. WE WILL UPDATE THIS POST ONCE THIS IS CONFIRMED TO BE THE FIX. *TR

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