NHTSA Complaint #11531623 — 2007 CHRYSLER PACIFICA SUSPENSION

Complaint Details

ODI Number	11531623
Vehicle	2007 CHRYSLER PACIFICA
Component	SUSPENSION
Date of Incident	July 1, 2023
Date Filed	July 11, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

Engine Sub Frame-AKA Engine Cradle is rotting out. Vehicle was inspected on July 6, 2023 at Jim Rielh's Chrysler -Jeep Dealership located at 32899 Van Dyke, Warren Michigan 48093. The report came back as " FOUND FRONT ENGINE CRADLE / FRAME ROTTED / RUSTED OUT." This vehicle has been well maintained and has been Safety Inspected by the same dealership in 2021 & 2022 and never advised there was a problem with the Engine Cradle. Now in 2021, three engine mounts were replaced to correct clunking noises when accelerating, but again there was never an advisement of a potential Engine Cradle Rot. The vehicle had 127, 640 miles on it when it was inspected by the dealer. The results were reported to Chrysler Customer Care via email and by phone but no response as of today.

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Other SUSPENSION Complaints

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Recent Complaints for the 2007 CHRYSLER PACIFICA

#11716842 — STEERING — February 9, 2026 — Front subframe is completely corroded and rusted out. Engine is no longer safely supported. Problem has been confirme...

#11525146 — ENGINE — June 3, 2023 — The engine cradle as well as the engine mounts along with the subframe have deteriorated uncommonly fast resulting in...

#11525146 — STEERING — June 3, 2023 — The engine cradle as well as the engine mounts along with the subframe have deteriorated uncommonly fast resulting in...

#11525146 — STRUCTURE:BODY — June 3, 2023 — The engine cradle as well as the engine mounts along with the subframe have deteriorated uncommonly fast resulting in...

#11510108 — ENGINE — March 4, 2023 — I am requesting that NHTSA issue a recall for the known defect and serious safety hazard for the 2007 Chrysler Pacifi...